Comprehensive Customer Service

Comprehensive Customer Service

Years of experience serving our customer base puts us in a unique position to know and anticipate our customer’sneeds. SRS devotes the biggest internal staff of its kind to customer service, handling:

Order Tracking
Order Follow-Up
Catalog Requests
Sample Material Requests
Shipping Information, among others
Custom Quotes

Buyers rely on us for product line maintenance and product line management which we do manually or electronically. Couple that with our complete EDI capability and you have a full picture of the extended service our customer service activities represent.

SRS… we can be your most effective selling tool.